Privacy Policy

1. Statistical data is disclosed for the purpose of providing statistical information by collecting or analyzing individual Personal Information and processing such Personal Information into a form that cannot identify any individual.
2. Such provision is necessary for the protection of human life, body, or property and it is difficult to obtain the consent of the individual concerned.
3. Such provision is particularly necessary for improving public health or promoting the sound development of children, and it is difficult to obtain the consent of the individual concerned.
4. It is necessary to cooperate with a national agency, a local government, or an entity entrusted by either of them to carry out duties prescribed by laws and regulations, and obtaining the consent of the individual concerned might hinder the implementation of such duties.
5. Such disclosure or provision is permitted by Law.
6. Such disclosure or provision is permitted by Law.
   1. (i) That the purpose of use includes the provision to third parties
   2. (ii) The items of data to be provided to third parties
   3. (iii) The means or methods of provision to third parties
   4. (iv) That provision of Personal Information to third parties will be stopped upon request by the individual concerned

1. Purpose of use of personal information:
   1. (i) To conclude, modify, or terminate contracts for wheeling services or electricity quantity adjustment services (hereinafter referred to as “wheeling service”) .
   2. (ii) To carry out termination procedures of the retail supply contracts (including contracts for isolated island supply and last resort supply) or Retail Supply Contracts.*6
   3. (iii) To confirm information about service (or receiving) points.
   4. (vi) To perform tasks related to the measurement of electricity consumption, maintenance, inspection, or replacement of equipment, investigation of equipment in the event of power outages or disasters, and other duties based on Retail Supply Contracts carried out by the general electricity transmission and distribution utility and the distribution utility.
   5. (v) To execute tasks related to negawatt trading.
   6. (vi) To provide notification and billing services of estimated value regarding system integration receiving service fees (generation-side fees) .
2. Personal Information to be shared:
   1. (i) Basic information
      a. name
      b. address
      c. phone number
      d. email address
      e. contract numbers for Retail Supply Contracts
   2. (ii) Information about service (or receiving) points:
      a. the supply area of the general electricity transmission and the distribution utility and the distribution utility that concluded the services
      b. general provision for isolated island supply
      c. specified numbers for service (or receiving) points
      d. information on wheeling services
      e. maximum ammeter capacity
      f. intra-area transmission services
      g. power factor
      h. supply method
      i. determination method for wheeling services
      j. meter information
      k. number for leading-in poles
      l. availability of grid connected systems
      m. amendment dates for wheeling services
      n. meter reading dates
      o. contract status
      p. discontinuation measures
      q. billing amounts
      r. discount categories
      s. contract changes
      t. receiving voltage
   3. (iii) Information related to negawatt trading
      a. power generation sales volume
      b. demand procurement volume
      c. demand restraint volume
      d. baseline data
3. Persons responsible for joint use:
   1. (i) For basic information,
      -electricity retailers that are parties to Retail Supply Contracts (however, for consumers receiving isolated island supply or last-resort supply, the managing entity will be the general transmission and distribution utility)
   2. (ii) For information on service (receiving) points,
      -the general transmission and distribution utility and the distribution utility that provide services in the designated service (receiving) points
   3. (iii) For information on negawatt trading,
      -demand restraint contractor

• DIGITAL GRID promise to share customers’ personal information with joint users only if such share is necessary for achieving stated purpose of use. Not all personal information will be shared with all of the joint users including electricity retailers, general transmission and distribution utilities, demand restraint contractors, and distribution utilities.
• General transmission and distribution utilities refer to utilities registered with the Minister of Economy, Trade and Industry, including those registered under the supplementary provisions of the Act partially amending the Electricity Business Act (Act No. 72 of 2014) that are not subject to refusal for registration under the Electricity Business Act (Act No. 170 of July 11, 1964).For the names and addresses of operators, please refer to the Agency for Natural Resources and Energy's website.）
• General transmission and distribution utilities include,Hokkaido Electric Power Company, Inc.,Tohoku Electric Power Network Company, Incorporated,TEPCO Power Grid, Incorporated,Chubu Electric Power Grid Co.,Inc.,Hokuriku Electric Power Transmission and Distribution Company,Kansai Transmission and Distribution, Inc.,Chugoku Electric Power Transmission & Distribution Company, Incorporated,Shikoku Electric Power Transmission & Distribution Company, Incorporated,Kyushu Electric Power Transmission and Distribution Company, Incorporated, andThe Okinawa Electric Power Company, Incorporated.
  For names and addresses of the utilities and the names of their representatives, please refer to each utility’s websites.
• Demand restraint contractors refer to those that are parties to contracts for adjustment of demand restraint volumes with general transmission and distribution utilities. (including utilities who have obtained a business code prior to concluding the contract) For the names and addresses of the utilities, and the names of the representatives, please refer to the Organization for Cross-regional Coordination of Transmission Operators’ website.
• For the names, addresses, and names of the representatives of the Organization for Cross-regional Coordination of Transmission Operators, please refer to its website.
• “Termination procedures for retail supply contracts” refers to the process whereby new electricity retailer applies to terminate an existing contract on behalf of the customer when the customer applies for a new retail supply contract.

1. This website (the “Website”) uses the following external services for the purposes of analyzing usage of the Website, improving services, delivering advertisements, and measuring advertising effectiveness. Through these services, information regarding customers’ use of the Website may be transmitted to external service providers by means of technologies such as cookies (“Cookies”). Such transmitted information is processed statistically and does not include any information that identifies specific individuals.
2. Cookies are a mechanism for storing usage history, input information, and other data exchanged between a Customer’s browser and the server as files on his/her computer when the Customer uses a web page. If Customers allow Cookies to be sent and received in their browser settings, websites can acquire Cookies from their browsers.
3. Customers may refuse the collection of such information by restricting the use of Cookies through their browser settings. Please note that if all Cookies are disabled, certain internet services that require authentication might not be accessible and usage of various online services can be restricted.
4. The external transmission tools used on the Website, the recipients of the transmitted information, the information to be transmitted, and the purposes of use are as follows.

(1) Google Analytics

Data collection by Google Analytics can be disabled by using the opt-out add-on provided at the following page.

(2) Google Ads

Personalized advertisements can be disabled through Google’s Ads Settings page.

(3) Meta Ads (Facebook / Instagram)

Advertisement personalization settings can be changed through Meta’s Ad Settings page.

(4) Microsoft Clarity

For further information regarding Microsoft Clarity, please refer to the following.

(5) Salesforce Account Engagement (formerly Pardot)

Account Engagement may collect browsing history and other information of visitors to the Website through the use of Cookies and similar technologies.